ReZourceman Posted February 4, 2011 Posted February 4, 2011 I had the most fucked up "conversation" of my life today. I say "conversation" in inverted bloggers because to deem it as such would be an insult to 99% of conversations. So, several days ago I entered my name and mobile details into a website about picking up my old car as scrap. And yesterday morning I got a few phone calls, I pretty much assumed it was car folk, and needed to arrange pretty sharpish so I called one of the guys who left a few messages for me and we arranged that they would get someone to pick up my car on Saturday for £40. I gave him my phone number (well reconfirmed it), what type of car it is and the address its near (because it is outside my friends house, not my house, so I have to go there when they pick it up). So that was all fine and dandy. Sorted. (FYI they ring someone from their central hub and the dude would call me an hour before coming, with no specific time to book it available...just between 9-5 or whatever.) So today I got another few calls and I rang the first one up at lunchtime and I said "Is this about the car" and they were like yeah (different company), and he said "Well that price is a bit bad" or words to that effect, so I was like "Righteo" and basically he offered me £70 for it (I don't particularly give a shit about the money, just want to get rid of it) but with it being nearly double I was like "Meh, go for it" so we re-arranged. I then call back the other people (and not wanting to say I have found a cheaper place - to avoid "But we can do it for £10 more!" just to save me hassle (LOL irony) I decided to say that I simply wasn't around tomorrow to get there. So I called, spoke to this guy called PAUL and I was like "Yeah I need to cancel it, safe". And he seemed SLIGHTLY personally offended and (I don't remember EXACTLY how the conversation went) but he said "Well there is a cancellation fee" I was (thinking...lol!) and I said "Righto how much is that then?" (Obviously no intention of paying) and he said £120. I was like "Oh thats cool, well you didn't tell me about the cancellation fee yesterday, so thats fine really, not going to pay it, I'll just cancel the booking basically, please" (again, don't remember quite what I said but it was words to this effect - perfectly civil. Not as sarcastic as I type) He was starting to get annoyed by this point. He reiterated that the cancellation fee needed paying, (Oh yeah, he said 120 pounds cash, which amused me) and I said something like "How are you actually going to get this money from me.......?" and he said that they'd send a debit request to my house (the house that they don't have the details of) and that if I didn't pay then there would be legal action. Which I found hilarious - having not signed anything. "Its all in the terms and conditions mate" LOL - the terms and conditions that I havn't seen and probably don't exist. This is where it turns. He asked why I was cancelling. I said "Well I'm physically not going to be there, I'm no longer available tomorrow" and he said "Thats not a problem, leave the keys on the dashboard" (which is such a retarded suggestion in its own right) and I was like "Yeah I'm not doing that, and I'm literally not going to be able to get to the car before then....so just cancel it" and he goes "Well thats fine we can cut the doors off, and sort out the paperwork and send it to you" and I again said basically "no", and he then said under his breath away from the phone "Clean your fucking ears out" and I said "Wait....what?!" and he lost it. "Listen you little fucking shit, are you mugging me off?" I was speechless at this stage. The insults lasted approximately 5 minutes or so I guess. The whole conversation was about 11 minutes, so maybe it was a little more than that actually, but amongst the things said were; "Have you had a better quote you fucking shit?" "- - - - cunt - - - - - -" "You're dealing with the biggest fucking scrap tycoon in the UK you little slimey shit" (I said that I was recording the conversation so I'll be happy to supply the court with a copy of it when the court proceedings start - I wasn't really recording it) These ones are brilliant; "Whether you fucking like it or not we are getting your car" "I'll (something, don't remembed) till your legs look like a giraffe's" Intermittently during this onslaught I was saying "What....I don't understand why you're saying this or what is happening" Lol. With a genuine sound of confused in my voice, just trying to grasp what was happening. Obviously I asked for his full name and company multiple times during this and obviously he didn't oblige. So I eventually got bored and hung up. Rang back the other guy and was like "Yeah, can I take your name and company name, so I have a reference" lol, not wanting a similar to thing to happen/ensuring the right people pick up my car, and I told him about it and he actually sounded nice and professional too. THEN I get a call back from a different number. I was like "Que?" so I answered, and heard this; "Hello, yes I understand you were just speaking with a member of my staff and you were very rude and abusive to him." I was like ".............HAahah! What? No. The opposite, I was civil, he called me a cunt and every other word was fuck" I was apparently speaking to Paul's "manager" who was "concerned" with my accusations. (It immediately transpired in my mind that he was basically in on it to a certain extent) He had the audacity to ask if I wanted to rebook it for another time. I told him he must be joking, and that I wouldn't ever do business with someone who just spoke to me the way I had been spoken to (and I'm not even exaggerating, Paul was absolutely mental on the previous conversation.) He was then talking over me or something, and the best point of this whole story happened. So he was talking and I said "I recorded it." "He was................WHAT?!?!" Never heard such fear in someones voice. "Yeah I've got an application on my phone that records all my calls." (Panicky voice) "....Play it back to me." "Well I can't do that now, but I'd be happy to email it to you." He said "...............okay.....let me just get the email" he couldn't find it and said he'd ring me back with the email address. Still waiting on that call back. Got home, googled the mobile number and discovered it is this company; A1 Clearance Tel 0808 155 8117 Mobile 07788 974205 Areas Birmingham Central Rang them (witholding number) and asked for Pauls surname (pretended to be wanting to scrap a car) and the person couldn't understand what I was saying (he was an idiot, I recorded this for real btw) basically evading my questions/biding time and eventually said it wasn't office hours and to call back tomorrow. So yeah I'll get Paul's surname and submit some kind of huge complaint to whoever. Cos...you know he threatened me with physical violence and told me he was going to steal my car. ------------ Not 100% sure how to proceed exactly, (I mean I will find out) but if anyone has any ideas I'd be happy to hear them. Police (how?), Trading Standards? Etc. Theres no way I'm going to be one of these people who just leaves it. Won't take much effort for me to irritate him a bit at least. (I mean with all this stuff)
nekunando Posted February 4, 2011 Posted February 4, 2011 I'm not sure what action you can take, but I'm right behind you! Go to town on those 'bags!
Will Posted February 4, 2011 Posted February 4, 2011 That's one mental conversation! These guys, definitely. I want to see you on watchdog.
nekunando Posted February 4, 2011 Posted February 4, 2011 That's a good call, Retro_Link I haven't saw them on TV for a while but I used to enjoy watching Rogue Traders and whatever else.. Make it happen, ReZ..
ReZourceman Posted February 4, 2011 Author Posted February 4, 2011 Cheers guys. Yeah definitely gonna dick' these guys. He deserves it, if only to deflate is ego. Rogue Traders/Watchdog is a good idea.
nekunando Posted February 4, 2011 Posted February 4, 2011 I wish you had actually been able to record it.. I'd love to have heard what was said
EEVILMURRAY Posted February 4, 2011 Posted February 4, 2011 So, several days ago I entered my name and mobile details into a website about picking up my old car as scrap. Reputable? "You're dealing with the biggest fucking scrap tycoon in the UK you little slimey shit" A1 Clearance Tel 0808 155 8117 Mobile 07788 974205 Areas Birmingham Central Is this true? I'm not down with my scrap collecting industries.
Retro_Link Posted February 4, 2011 Posted February 4, 2011 Cheers guys. Yeah definitely gonna dick' these guys. He deserves it, if only to deflate is ego. Rogue Traders/Watchdog is a good idea. Yeah he's on watchdog now.They could set it up for you, whereby he does come round at cut off your car doors and then, BAM... "Matt Allright, BBC Rouge Traders" "Hey there baby, baby, you are my voodo child, my voodo child"
EEVILMURRAY Posted February 4, 2011 Posted February 4, 2011 I wish you had actually been able to record it.. I'd love to have heard what was said Yeah he's on watchdog now.They could set it up for you, whereby he does come round at cut off your car doors and then, BAM... "Matt Allright, BBC Rouge Traders" "Hey there baby, baby, you are my voodo child, my voodo child"
Shorty Posted February 4, 2011 Posted February 4, 2011 This is mental, wish you'd really recorded it so you could've put it online. Ring back tomorrow with your phone recording and try and get more out of him?
Cube Posted February 4, 2011 Posted February 4, 2011 Are you sure it isn't GR Metals? They're also showing up for that phone number (they have another number on their site, but it could still be the same place): http://goo.gl/maps/IN2g Edit: Yeah, it's GR Metals. A1 Clearances Ltd is a dissolved company.
Retro_Link Posted February 4, 2011 Posted February 4, 2011 Are you sure it isn't GR Metals? They're also showing up for that phone number (they have another number on their site, but it could still be the same place): http://goo.gl/maps/IN2g Edit: Yeah, it's GR Metals. A1 Clearances Ltd is a dissolved company. Actually read that as GR Mentals!
The fish Posted February 4, 2011 Posted February 4, 2011 (edited) Not 100% sure how to proceed exactly, (I mean I will find out) but if anyone has any ideas I'd be happy to hear them. Police (how?), Trading Standards? Etc. Go to both - I count at least one threat of violence and one threat of theft, even though you can't prove it (and likewise, they can't prove you claimed to be recording - you could say they made that bit up), the police should go and knock on their door and have words. Trading standards is a must, obviously. For the more childish approach, we have their number - the 08 would be pricey, but I'm sure many people here would be happy to 'donate' the cost of a call to their mobile number. Edited February 4, 2011 by The fish
ReZourceman Posted February 4, 2011 Author Posted February 4, 2011 This is mental, wish you'd really recorded it so you could've put it online. Ring back tomorrow with your phone recording and try and get more out of him? Yeah definitely.
EEVILMURRAY Posted February 4, 2011 Posted February 4, 2011 Go to both - I count at least one threat of violence and one threat of theft, even though you can't prove it (and likewise, they can't prove you claimed to be recording - you could say they made that bit up), the police should go and knock on their door and have words. Trading standards is a must, obviously. For the more childish approach, we have their number - the 08 would be pricey, but I'm sure many people here would be happy to 'donate' the cost of a call to their mobile number. I'm sure Arnie can give them a call.
The fish Posted February 4, 2011 Posted February 4, 2011 I'm sure Arnie can give them a call. I was hoping he might.
Ramar Posted February 4, 2011 Posted February 4, 2011 I don't understand why you didn't just hang up when he started being a complete cunt.
ReZourceman Posted February 4, 2011 Author Posted February 4, 2011 I don't understand why you didn't just hang up when he started being a complete cunt. I found it entertaining.
The fish Posted February 4, 2011 Posted February 4, 2011 I found it entertaining. I suspected that might be the case. People being a cunt and your humour seem to go hand in hand...
Cube Posted February 4, 2011 Posted February 4, 2011 A little bit more digging: A1 Clearance weren't dissolved voluntarily. They were removed due to not sending in required documents and all their assets were then owned by the Crown. They were dissolved last March and the website for their new company (GR Metals) was registered last May. They are also not a registered company. On Yell they've also listed themselves as G.R Metals Ltd - which they can't do.
ReZourceman Posted February 4, 2011 Author Posted February 4, 2011 A little bit more digging: A1 Clearance weren't dissolved voluntarily. They were removed due to not sending in required documents and all their assets were then owned by the Crown. They were dissolved last March and the website for their new company (GR Metals) was registered last May. They are also not a registered company. On Yell they've also listed themselves as G.R Metals Ltd - which they can't do. Ha! Cheers for the investigation work Cube. I'll speak to him one day and say "If you said to me you were one of the biggest deals in the scrap world then how come your prior company was dissolved etc"
Esequiel Posted February 4, 2011 Posted February 4, 2011 Please for the love of god someone contact them on behalf of rez, claim you are his solicitor. Record the conversation and fuck with their heads, say he is suing them because of the abuse he recieved and now has a phobia of phones and phone calls. He has had to quit his job, as he works for BT and does not dare be near phones anymore, he is claiming loss of earnings of £37,000 (his yearly wage) for the next 5 years while he tries to get over this traumatic event. Make it so number 1.
Cube Posted February 4, 2011 Posted February 4, 2011 I've done similar research for work, so I know the places to look at.
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