It's a shame because the majority of what I've seen and read claim that the tech itself works pretty well, it's just the the service/store etc going along with it that's not great. It does feel like something that needs to go hand in hand with an actual console like MS' streaming or PS Now. Taking the plunge and just trusting that it will all work, that your internet won't crap out on you etc etc is probably too much for a lot of people.