That sucks dude, sorry to hear.
I mean, why organise it so well at the start of the day then allow it to crumble at the end. Give out wrist-bands, then tell you that you are first to have SFIV signed.
Na, i agree with other people. GAME have far better organisation skills for launch events, and this calamity just goes to show why HMV are cutting jobs and closing stores. They are completly useless at most things, except recommending crappy music and charge 3x the amount as their online store for the same item.