Ashley Posted October 16, 2006 Posted October 16, 2006 Ding Dong 10 Days Gone...apparently. So says my manager, "some point next week", but wouldn't (or couldn't) specify. A logical guess would be the Sunday (29th, something around then). We're having an unrelated meeting tomorrow and it may be mentioned, but seems its finally going and being replaced by a normal refund policy (28 days if still sealed - and we can seal games up - or can be refunded if faulty, but the discs need to have no damage whatsoever, not even a fingerprint).
MoogleViper Posted October 16, 2006 Posted October 16, 2006 I haen't the foggiest what you're talking about. Am I supposed to?
The Bard Posted October 16, 2006 Posted October 16, 2006 I will now never be shopping at Game. Ever again. Even though I haven't anyway for around 2 years lol.
Cube Posted October 16, 2006 Posted October 16, 2006 I haen't the foggiest what you're talking about. Am I supposed to? GAME are getting rid of their 10-day returns policy
gaggle64 Posted October 16, 2006 Posted October 16, 2006 Ashley is our man on "the inside" in that insidious entity known as the high-street game store. Go to it soldier! Do it for your forum! <Action=salute>
Ashley Posted October 16, 2006 Author Posted October 16, 2006 I haen't the foggiest what you're talking about. Am I supposed to? If you don't understand already, you don't need to. But yeah others have explained it.
ShadowV7 Posted October 16, 2006 Posted October 16, 2006 That sucks then,good thing I don't take games back.Wonder what the reason is.
gmac Posted October 16, 2006 Posted October 16, 2006 well the stores in Glasgow already use the 28 day unopened rule in place of the 10 day one
Ramar Posted October 16, 2006 Posted October 16, 2006 So basically its going from 10 day no quibble return, to a fussy 28 day return. Crapness.
Ashley Posted October 16, 2006 Author Posted October 16, 2006 That sucks then,good thing I don't take games back.Wonder what the reason is. I'd wager a guess on money. well the stores in Glasgow already use the 28 day unopened rule in place of the 10 day one Must have been one of the trial stores then. Game love trial stores.
triforce_keeper Posted October 16, 2006 Posted October 16, 2006 But the thing is its a good way aswell. Ever bought a game at full price but not sealed? I have, at GAME and THAT game was a brought back one. So I guess it saves us from getting unwrapped games.
DiemetriX Posted October 16, 2006 Posted October 16, 2006 Hmm.. My gamestore recently became a GAME store. I wonder if we will have the 10day rule or not.
KKOB Posted October 16, 2006 Posted October 16, 2006 wont effect alot in my case since i never used game as a rental store and always keep my reciept im a good consumer (now where the fuck is my gold star?!?!?!?)
Nintendork Posted October 16, 2006 Posted October 16, 2006 If a disc is perfect nick, and returned 26 days later with receipt. Will you be able to get a full cash refund? You mentioned being able to seal discs back up for sale. Obviously faulty is going to be a ridiculous excuse.. games are rarely faulty.
fatnickc Posted October 16, 2006 Posted October 16, 2006 I go to game occasionally, but prefer Gamestation. It feels more independent, even though it isn't. I returned one game to Game once to take advantage of a super-cool deal. There was a deal whereby you swapped four games for any console for a new game for that console, and I wanted Animal Crossing as my new game. Sadly, Animal Crossing came out a week after the deal ended, but I could still 'win' Game: First of all, I bought the four cheapest second hand GameCube games in Gamestation, for a grand total of about £15. Then, I swapped them for 1080°: Avalanche. A week later I came back, and swapped the game for animal Crossing, no questions asked. 'Brillo'.
Ashley Posted October 16, 2006 Author Posted October 16, 2006 But the thing is its a good way aswell. Ever bought a game at full price but not sealed? I have, at GAME and THAT game was a brought back one. So I guess it saves us from getting unwrapped games. Some games don't come in wrapped. Tomb Raider for example. If a disc is perfect nick, and returned 26 days later with receipt. Will you be able to get a full cash refund? You mentioned being able to seal discs back up for sale. Um yes you can, and yes we can.
triforce_keeper Posted October 16, 2006 Posted October 16, 2006 Some games don't come in wrapped. Tomb Raider for example. But I didn't have tomb Raider. I had Mario Party 5 a while back and it has FINGERPRINTS!!! meh
Ashley Posted October 16, 2006 Author Posted October 16, 2006 But I didn't have tomb Raider. I had Mario Party 5 a while back and it has FINGERPRINTS!!! meh That was just an example.
triforce_keeper Posted October 16, 2006 Posted October 16, 2006 That was just an example. I kinda guessed that as you put for example at the end.
Cubechris Posted October 16, 2006 Posted October 16, 2006 God dammit, I was hoping this fine policy would see me through this christmas atleast.
Charlie Posted October 17, 2006 Posted October 17, 2006 If a disc is perfect nick, and returned 26 days later with receipt. Will you be able to get a full cash refund? You mentioned being able to seal discs back up for sale. Obviously faulty is going to be a ridiculous excuse.. games are rarely faulty. I bought Championship Manager from Game ages ago and it had absolutely nothing on the disk at all, which was fortunate for me as I found out when I got home (that my PC was shit) that it wouldn't run on my computer anywhere so I got a full refund.
Kazzahdrane Posted October 17, 2006 Posted October 17, 2006 The stores here in Dundee got rid of their 10-day refund policy a while back, guess they too must have been trial stores. I can see why GAME have done it, but I can't help thinking it's going to bite them in the ass. I'm sure a lot of the people who use it hardly actually spend any money there, simply getting repeated refunds/exchanges - but there will no doubt be some people who become put off GAME when they realise the 10-day thing has gone. Mind you, they did away with the 10-day returns on PC games years ago (in local stores anyway, I assume it was company-wide), so some people have been used to it for ages.
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