Left the house at 11:00am to do the weekly shopping. Finished my shopping an hour later. Put all the goods in the boot and found out that the car wouldn't start. Flat battery, temperature clocking at 37 degrees C, contacted RAC and was told that someone would be with me within 1hr 15 mins.
2hrs later I get a call saying that they have no available units to dispatch the guy also said they haven't forgotten me and that they will keep me up to date on any new information and that they will send out a unit ASAP.
An hour later I see an RAC van drive in to help someone else (who was there before me) at the other end of the car park. I decided to at least try and see if he could help me out even though he was sent out for someone else. Before I spoke to him I quickly called RAC back just to make sure if they were able to send out a unit and they replied by saying that nobody was still available.
As soon as he was done with his current job, I spoke with the mechanic and told him about my problem, he agreed to help me out, no time wasting, no questioning he just did it with a smile. 10 minutes later I was on my way home. Wasn't bothered about my shopping or waiting in the heat for 3 hours. That kind gesture more than made my day.