So I was checking my bank account today and i see these payments for £9.05 and £1.50 that i didn't make, so i call up the bank, go through all this automated answering machine crap and about 15 minutes later i get to talk to an actual human being who, to my amazement, was british.
So i go through all this security crap with her and tell her about these payments and she goes off to check with the fraud office keeping me on hold for about 10 minutes. When she came back so says, Ok the fraud office says those two transactions were fraudulent so we'll refund the money and cancel the card and send you out some paperwork to fill out.
But if we find that you are trying to make a false claim with us then you will be liable for prosecution blah blah blah...
So they canceled my card and refunded my money and now i'm screwed for the rest of the month. I have to go down to the halifax with my drivers licence to get any money out of that account now untill they get a new card to me