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Posted

During the last Stars Catalogue update in late January, I ordered a Nintendo Wi-Fi Connector thing but it still hasn't arrived yet. The email I got said that I should wait 28 days but it's been about 35 days now and I haven't got it. I sent an email to Nintendo a few days ago but I haven't got a reply yet.

 

Has anyone else had delivery problems with the Stars Catalogue? If so, how long did you have to wait until it arrived? I remember when I ordered my DS from the catalogue (VIP Pack) it took longer than they said it would so maybe they just send everything late :indeed:

Posted

hmm... i know i've only ever had to wait a few weeks for anything i've ordered, including the nintendogs t that they said could take a while to come. give it a week more and if no joyous package arrives it would do no harm emailling them again.

Posted

I had to complain to get a copy of Starfox that I'd ordered. It hadn't arrived after 30 days or something. They took a little while to get back to me so I sent another e-mail with a sharper tone. I think I used this address:

[email protected]

 

After some checking they sent me my game with no qualms. Keep hassling them. People don't do anything unless they're hassled.

Posted
Nintendo Service Centre

Codestorm House

Walton Road

Farlington

Hampshire

PO6 1TR

Telephone: 0870 6060 247 (Calls are charged at the National Rate to the caller)

 

Cheers, I'll give them a couple of days to reply before I phone them.

I expect they're pretty over run with emails at the moment.

Posted

I ordered Metroid Fusion & Zero Mission from them, but Metroid Fusion was didn't turn up. I emailed and got a response, apparently there was just a problem and I'd get it later, which I did.

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