Jump to content
N-Europe

Recommended Posts

Posted

Well the problem happens to around 10% of owners of PS3s. It's only a 1 year warranty and when that's up it is £100 or nothing.

Microsoft repair for free, even when out of warranty. I'm surprised that Sony have the temerity to try and claim there are no hardware faults with their systems, it's pathetic, and damn right annoying. Something may have happened if Watchdog persisted.

  • Replies 13.9k
  • Created
  • Last Reply

Top Posters In This Topic

  • Daft

    1798

  • flameboy

    1499

  • dwarf

    1450

  • Hero-of-Time

    479

Posted

I'm sorry but I'm watching Watchdog now and I don't see why this is an issue. If any electronic device breaks after it's standard 1 year warranty you have to pay to get it fixed. It's the same with TV's, DVD players, iPods, Macbooks, Kettles, Toasters etc.

 

So why are people kicking up a fuss with the PS3?

Posted

Well it is worth shouting about. Most warranties are longer than that and why should they force you to shell out that much and leave that as the only option. A console shouldn't break, I didn't buy mine for it to crap out on me for no fault of my own.

 

And my wallet has to sufer because of it.

Posted

Haha well nothing is meant to break but stuff does, like i said Kettles, Toasters, Washers, Gameboys whatever things break. Not that many PS3's break they are very reliable.

 

Also no, most stuff comes with a 1 year warranty.

Posted

I'm sorry but all these people kicking up a stink should remember that nothing comes with more than a 1 year warranty unless you pay out the extra to do so. The 360 is an exception because they would definitely have faced lawsuits are there are inherent faults in the 360 and their creating of the 3 year warranty pretty much confirms that they were aware of this...

 

I totally forgot to tune in at 8 so will watch it later on the BBC Iplayer that plays on my perfectly functioning PS3..

Posted

Lol no need for bitterness Flameboy, just because yours works. You need to understand that a large percentage of PS3s break. Ok many things break, but for a premium product with jack all escape plan that does genuinely have a flaw... Well.

 

Maybe you'd think differently if you experienced this issue. (No you haven't, but me and Daft have had this shit thrown at us, along with 1 or two others. That's not a healthy proportion from the NE crew is it?)

Posted

I don't blame Sony for only offering a one-year warranty, but they could handle things better. For instance, charging someone £120 — £150 until recently — to fix their machine is pretty ridiculous. If it were nearer £50 you'd hear a lot fewer complaints as they aren't so obviously gouging a customer that's already spent a couple of hundred pounds on their product.

 

Their customer service inside the warranty period is very good, at least. I hope that Continuous Play makes a return in some form, though, as I might be looking to sign up in a year's time.

Posted
Lol no need for bitterness Flameboy, just because yours works. You need to understand that a large percentage of PS3s break. Ok many things break, but for a premium product with jack all escape plan that does genuinely have a flaw... Well.

 

Maybe you'd think differently if you experienced this issue. (No you haven't, but me and Daft have had this shit thrown at us, along with 1 or two others. That's not a healthy proportion from the NE crew is it?)

 

I'd say its just bad luck tbh...I'm onto my third Wii both had the same fault. So I have been affected by a fault which to all intents and purposes could very much seem like an inherent Wii fault...

Posted
Anyone else having any trouble downloading off the store? Im trying to get the Batman DLC at the moment and its going extremely slowly and for once its not a problem with my connection.

 

 

I have always found that my ps3 downloads stuff more slowly than my other things.

 

On this console debate i have had my wii, 360 and ps3 all break on me at some point once. Thankfully all 3 were in the standard 1 year warrenty.

Posted
I have always found that my ps3 downloads stuff more slowly than my other things.

 

Yeah what I was talking about wasnt just general slowdown, it was something wrong somewhere. Anyway its worked now and I got my DLC.

Posted

I've had my Wii break on me once. Thats it. Unfortunately it was out of warranty so it cost me $75 to get it fixed (about £40). The good thing about Nintendo's repair service is that you get a year's warranty free when your console is repaired. Hopefully my PS3 doesn't break on me. I suppose its too early to see how well the 120 GBs are for failure rate.

Posted
Yeah what I was talking about wasnt just general slowdown, it was something wrong somewhere. Anyway its worked now and I got my DLC.

 

Ah ok. My memory is telling me ppl on here have experienced things like that before. Suppose there servers were taking a battering!?

Posted

Sony Japan Says Sorry

 

At DICE Summit Asia, Sony Japan Studio VP Yasuhide Kobayashi gave a speech about appealing to a global audience with games, which he identified as increasingly important as the Japanese market contracts. He mentioned The Last Guardian, which was given that particular title to appeal to Western markets.

51SSZ0TPTRL.jpg51DVSKS0G8L.jpg

As an example of Western-focused marketing that didn't work, Kobayashi presented the Japanese and North American boxes for ICO, the game that brought the Last Guardian developers to prominence. "If the packaging was designed differently, we think it would have sold more," he said. "In fact on the internet many people have said that the Japanese version was better." Because it is.

 

Kobayashi then finished by highlighting what he saw as a different perception of what makes a "new" game in the West and Japan. He said that a "new" game in the US or Europe could be "something similar to something that's come before, because they think it is easier for people to understand."

 

"But actually we don't like this - it's like you're simulating, following suit, combining two titles into one," he continued. "It seems the definition of a new title is different in the US and Europe to Japan. It means a new genre, that's what we call a new game."

 

Japan has just as many iterative sequels as anywhere else, but we guess they aren't considered as new?

 

I wonder some gamers judging the game by it boxart cover thought it was.

Posted

I actually prefer the the Western game art.

 

Anyways some little snippets of info on the PSN. American psn has PSONE game Legacy of Kain: Blood omen (i think that's the name) I remember it being a popular and well rated and i *think* it's in the style of castlevania so....ill probably pick it up when I eventually finish the Casltevania game that is on the psn. I forget it's name. (Going out drinking does not help the memory). Also available is Final Fantasy tactics, another game I want to grab but know I will not finish it until other lengthy games are out of the way. There are also some vids of need for speed shift and demon souls.

 

The Honk Kong PSN has Vagrant Story. One of my fave PSONE games ever. If you like...just get it. It's brilliant and deep. Very deep. Tough at first but once you get the hang of it...I have to stop here otherwise i will just carry on. They also have Final Fantasy 2. If it was six I wou;d probably be playing it instead of typing this right now.

 

Europeans get quite a few new things but what was really of note was the Dante's Inferno Vids which you cant download ¬_¬ PES 2010 demo is up so gonna give that a play right now.

Posted
Wii isnt the same thing, its damn cheap so it should be heck of alot cheaper than a PS3 to deal with. Its $75 in the US but that does not include the shipping costs. The PS3 repair price there is $149 with shipping and you can swap PS3's in one pickup for minimum downtime. UK prices are about the same in pounds for both consoles. Sony certainly are trying to help out and their offering is competitve. People balking at the higher cost should be reasonable.

 

The less than 0.5% PS3 fault rate does not surpise me. I know several real life people who have had their 360 go more than once. Sony are also fast with their service which is good. One phonecall and then a swap. Thats it. Many companies really slow you down and add many steps in comparison.

 

Continuous Play was a good idea but was abused by many evil people. There are other extended warranties you can use. Funny thing there are many electronic companies who tell you to sod off outside of warranty and you end up buying a replacement. I have to say the japanese seem much more serious about customer service and reliability from my dealings.

 

My nightmare with a Samsung TV took over a year to sort out. Its left me scarred.

 

 

 

 

To be fair you have the meaty Ninja Gaiden Sigma 2 demo on JP PS store. and the new King of Fighters XII demo.

 

No wonder why you never have nice words for Samsung tvs.

 

And sadly, I really cant be bothered to make a Japanese PSN account. :( But then I know I will get Ninja Gaiden 2 eventually. Just a matter of when.

Posted

The fault rate for the PS3 isn't 0.5%. That was just the 'Yellow Light of Death. Furthermore it was based on the proportion of people that called Sony for support about that problem. If you think about it, it very likely most issues people called about would be trying to fix the online settings or calling about menu things etc and not defects.

 

Many people that have had the problem haven't called Sony because either they know it costs too much or because they can't find the support number (Among other factors).

Posted
Its a good demo.

 

Tv was crappy for its price anyway. Yeah also had 4 out of 5 other Samsungs go faulty.

 

And yet... I've had mine for about three years and nothing has gone wrong with it at all, having said that, next year I will be consdering getting a new TV if the price is right and it will most likely be a Sony depending on what they manage to being to the HDTV market next year.

Posted
I'm sorry but all these people kicking up a stink should remember that nothing comes with more than a 1 year warranty unless you pay out the extra to do so. The 360 is an exception because they would definitely have faced lawsuits are there are inherent faults in the 360 and their creating of the 3 year warranty pretty much confirms that they were aware of this...

 

I'm not here but I just have to say this.

 

European law means Sony is legally obliged to provide a 2 year warrenty. “Sellers … are obliged to guarantee the conformity of the goods with the contract for a period of two years after the delivery of the goodsâ€.

 

Further more, here in the UK, the 1979 Sles of Goods Acts can ensure a replacement/repair of anything up to two years after a products sale. The onus is completely on the consumer though.

 

Your statutory rights under Sale of Goods mean you may still be entitled to a repair, replacement or a refund long after the warranty has expired.

Posted

Sony aren't selling you the machine, the retailer is. Most stores will try to fob you off if you bring up the Sales of Goods act, though, so you're going to have to put on your angry face or possibly go over their heads right from the off; as a general rule people at central offices seem more accommodating to customer demands than people at the front line, as it were.

Posted
Daft is back. High Daft!

 

I'm flying back tomorrow. Egypt's been fun but goddamn it's hot and grimy.

 

Sony aren't selling you the machine, the retailer is. Most stores will try to fob you off if you bring up the Sales of Goods act, though, so you're going to have to put on your angry face or possibly go over their heads right from the off; as a general rule people at central offices seem more accommodating to customer demands than people at the front line, as it were.

 

Yeah, it's complicated and you're gonna have to bitch a lot but I think the consumer is favoured by law.

 

 

I'm off to have dinner on the Nile. Ciao y'all!


×
×
  • Create New...