Bit late, but first of all:
Thanks for being nice and understanding.
Anyway, I caved in, and started ME3 last week anyway. Finished it yesterday, and well.. After watching the ending, the face import issue seems like a minor complaint.
Let me say that the game in general, has been great, only a few minor issues, but, like many others, I found the ending pretty dissatisfying. I’ll continue in spoilers.