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Posted

Ok so I've just connect my 360 to the internet for the first time. When it asked me to put my email address in I did and it said there was already a windows live account for that (I used my hotmail). So I entered the password for that and created a character. But now I don't have any of the achievements for it.

 

So I thought that instead I would just join my other profile using my googlemail address. But it won't let me use my name because it's in use with the other profile.

 

So is it possible to either move my achievements onto the new account, or delete the account so I can sign up again?

Posted
Ok so I've just connect my 360 to the internet for the first time. When it asked me to put my email address in I did and it said there was already a windows live account for that (I used my hotmail). So I entered the password for that and created a character. But now I don't have any of the achievements for it.

 

So I thought that instead I would just join my other profile using my googlemail address. But it won't let me use my name because it's in use with the other profile.

 

So is it possible to either move my achievements onto the new account, or delete the account so I can sign up again?

 

You can't move achievements between accounts. You need to get Microsoft to delete an account for you.

Posted

You got an Xbox Live Account (Gold?) and instead of using the code with an existing profile, created a new one for it? Just trying to perfectly understand what you've done. Is this correct?

 

You can't move achievement points, and you can't reassign the Gold subscription without begging and pleading with MS :P

Posted
You got an Xbox Live Account (Gold?) and instead of using the code with an existing profile, created a new one for it? Just trying to perfectly understand what you've done. Is this correct?

 

Not gold. I just created the gamertag with the name. So now I don't have achievements and I can't create another one with that name.

Posted

So you have 2 seperate accounts now?

 

I think you can rename your Gamer Tag that has the achievements on it to to something different to the ones you've already made and then sign up again through that Gamer Tag, but you'll need to use either a different e-mail address or change the online Gamer Tag's e-mail and you'll have to check beforehand if it's not already taken. If you want to use the gamer tag you create with the LIVE account, you'll need to pay to change the name and then rename your offline Gamer Tag to your online one. Not done it myself but I think it should work.

Posted

Hang on, he already had a GamerTag technically created, since is it not the same as a profile name? he should have just created the one with achievements as a gold account.....Im confused.

Posted

1. Forget about the account you set up. It's just a silver one.

 

2. Create a new hotmail.com or create a live passport (using another email address)

 

3. Sign into the profile with achievements.

 

4. Subscribe to Xbox Live (Silver) with a new Gametag (different to the other one).

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