I read this thread the other day and was thinking ive had similar experiences.
HOWEVER i was in a GAME store today in Cardiff trading some games in and the bloke behind the counter asked me if i was getting kinect, so i thought 'oh here we go sales time' but when i said i wasn't interested at the moment he just said "ok" and we ended up talking loads about games in general! and he was very friendly.
It was cool and +10 for customer service for that chap there!!