Then they've still done something wrong, because that's not at all the vibe the show was giving.
You must remember that
1] I once was a Star Wars fan, and
2] I had no preconceptions at all before watching this show, no bias whatsoever. I haven't watched any of the trailers, and didn't know anything besides the show being about Obi-Wan. My opinion is as objective as possible. I had no particular interest in watching the show, but neither did I have any particular reason to not watch it. If I knew I was going to hate it beforehand I wouldn't have watched it.