Pancake Posted September 10, 2011 Share Posted September 10, 2011 There. Got it out of my system. Just had to declare it. It's nothing major, at this point. But makes me wonder if it's just gonna end up developing more serious probs in the future. The battery intermittently 'fails', and is not recognised by the system as a Dell battery. Then other times it is completely fine. Was on the verge of taking it back into the shop when it first happened, but the day i was due to take it in... it worked fine. Also the space bar has become quite pissy, and needs pressed down firmly to register the command. Just annoying in a brand new laptop! Link to comment Share on other sites More sharing options...
Rummy Posted September 10, 2011 Share Posted September 10, 2011 How old is it? Where'd you get it? If it's in warranty maybe consider just taking it back as faulty anyway. Do you hear near/around your computer? One reason I could think why the spacebar might have crapped out already, though I'm not all sure. The battery definitely sounds like a faulty issue, though why does it even care whether or not it's a dell battery? Link to comment Share on other sites More sharing options...
Jimbob Posted September 10, 2011 Share Posted September 10, 2011 I would take it back anyway, get a new one or something. It sounds like these problems will persist as well. And, being a Dell laptop/PC, you are limited to taking it to a Dell-registered repair shop. Link to comment Share on other sites More sharing options...
Rummy Posted September 10, 2011 Share Posted September 10, 2011 Limited? Just in warranty, surely? If it's still in warranty just take it back where you bought it from. Unless I'm mistaken retailers are obligated to replace faulty goods within the first 6 months of warranty, so it can be less a hassle than going to Dell(though i've also no idea what their customer service is like). Link to comment Share on other sites More sharing options...
nightwolf Posted September 10, 2011 Share Posted September 10, 2011 I'm with Rummy here, take it back to Dell today, or whenever you next can, it's under warranty and you have every right to ask to have your money back, I'm pretty sure I recall you saying you'd bought one, so surely it can't have been in your possession very long? Go back, get your money back and buy a different brand. Link to comment Share on other sites More sharing options...
Emasher Posted September 10, 2011 Share Posted September 10, 2011 Those suggesting you get your money back have the right idea. Go for a decent OEM like Asus or Lenovo instead, and never buy any consumer hardware from Dell again. Link to comment Share on other sites More sharing options...
nightwolf Posted September 11, 2011 Share Posted September 11, 2011 Those suggesting you get your money back have the right idea. Go for a decent OEM like Asus or Lenovo instead, and never buy any consumer hardware from Dell again. Unless it's a monitor, they're pretty good for those. Link to comment Share on other sites More sharing options...
Emasher Posted September 11, 2011 Share Posted September 11, 2011 There really good monitors aren't really consumer monitors though, but yes, their monitors are generally good. Consumer computers, not so much. Link to comment Share on other sites More sharing options...
McPhee Posted September 11, 2011 Share Posted September 11, 2011 Cheap laptops are crap. The margins are so low and the market so competitive that the manufacturers skimp on materials and manufacturing to meet the price point. They break easily almost without exception. Dell make good high-end gear, but their low-end stuff is no better than Acer et all. The lesson is; avoid buying cheap, high-spec laptops that seem to good to be true. If it's a good Dell then return it for the same model. There's always the occasional dud in the batch and the replacement should be fine. Link to comment Share on other sites More sharing options...
Charlie Posted September 11, 2011 Share Posted September 11, 2011 Limited? Just in warranty, surely? If it's still in warranty just take it back where you bought it from. Unless I'm mistaken retailers are obligated to replace faulty goods within the first 6 months of warranty, so it can be less a hassle than going to Dell(though i've also no idea what their customer service is like). All electronics bought in the UK have a standard 12 month warranty. Link to comment Share on other sites More sharing options...
Rummy Posted September 11, 2011 Share Posted September 11, 2011 Yeah, but my point was meant to be within the first half of it there's an obligation for retailers to do the replacing because it indicates the goods were faulty at purchase? Not that they probably would, but after that they can tell you to go via manufacturer instead. Link to comment Share on other sites More sharing options...
Nicodemus Posted September 16, 2011 Share Posted September 16, 2011 Those suggesting you get your money back have the right idea.. There Monitors are enough good... Link to comment Share on other sites More sharing options...
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