Paj! Posted May 6, 2010 Posted May 6, 2010 I didn't know where to put this, or if it deserved it's own thread, but I was wondering if anyone could help. I ordered a CD (in stock) from Play.com on monday evening. On Tuesday morning I received an e-mail saying that there had been a problem/the back had declined it, and to reveiw my details in case. Did so (thought it might be something to do with the bank currently getting me a new pin code? Dunno), and re-entered my details again. And...it's been "processing" since then. No confirmation e-mails, or the opposite. What I want to know is, how do I cancel it? I think it might be permanently stuck in limbo, and I want this CD! I may as well just go buy it in a shop..but now it's "ordered" I don't want to buy it twice. Anyone know what to do?
Emerald Emblem Posted May 6, 2010 Posted May 6, 2010 Contact Play.com to either cancel the order or get confirmation of whats happened.
Wesley Posted May 6, 2010 Posted May 6, 2010 Yeah just... phone up. Are you that socially "fumbly"? I think you need a carer. I will care for you. Look after you. Bathe you.
Paj! Posted May 6, 2010 Author Posted May 6, 2010 Bathe me in your light. Yeah. I just remembered I could e-mail them/phone them. I somehow assumed that the FAQ was the be-all and end-all. Thank you for teaching me. Close the fucking thread, I'm humiliated.
nightwolf Posted May 6, 2010 Posted May 6, 2010 Contact Play.com to either cancel the order or get confirmation of whats happened. This, ring them I had a problem a while back when I bought a external harddrive, they didn't accept my details, but then it was sent to me. I called and told them to cancel, it was already sent so I just sent it back and got the postage.
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