Ok lets see...so those quotes are the known redirections. Rez is saying he's the hat wearing character. The jamaican was rummy and he's dead, so the other one wears a white coat. Rez then highlights that in the last quote there there is no redirection. The pilot and hat wearing character are already shown to not be THE redirectors, but the victims of redirection on the previous day. They jotted down eachothers findings, which doesn't seem that threatening (types of investigators?)
So the spooky part there is the ashy character. So it seems like heroic is that, and rez wears the hat. I think rez is layton? Thank the post if so.