flameboy Posted August 31, 2008 Share Posted August 31, 2008 Ok so firstly on my dads desktop running vista. Everytime I try to log in on itunes, I get this on my screen; I have tried updating itunes and have done to the latest version, turned off my firewall etc... and still nothing, also the store never loads just has a white background all the time... I need to get it working, as my laptop has packed in but thankfully I was using an external hard drive anyway as my itunes songs took up too much space...its simply a case of running itunes off the HDD again and then importing all my songs in, but obviously without being able to log in I can't get it to work for my purchased songs or update my podcasts. Please really need help! Link to comment Share on other sites More sharing options...
Raining_again Posted August 31, 2008 Share Posted August 31, 2008 Quoted from here: FIX I have managed to fix this error. I have Windows 2000, but I think it should be OK for any Windows version. 1. Make sure iTunes is closed. 2. Move My Documents/My Music/iTunes/iTunes* (2 files, *.itl, and *.xml) to Desktop 3. Start up iTunes, it will create the two files above. 4. In iTunes: File :: Import... 5. Select .xml instead of text. 6. Select the iTunes Music Library.xml ITunes stopped complaining. Link to comment Share on other sites More sharing options...
flameboy Posted August 31, 2008 Author Share Posted August 31, 2008 nope...nothing...tried a few other suggestions on there...but nothing. still keep getting -50 when trying to sign into my itunes account. Link to comment Share on other sites More sharing options...
Jasper Posted September 1, 2008 Share Posted September 1, 2008 When you try to login to the store or just after starting up iTunes? Link to comment Share on other sites More sharing options...
flameboy Posted September 1, 2008 Author Share Posted September 1, 2008 When you try to login to the store or just after starting up iTunes? If I try to log in to my account, if I try to go to the store, if I try to update podcasts....anything account related... Link to comment Share on other sites More sharing options...
Jasper Posted September 1, 2008 Share Posted September 1, 2008 How long was this an issue? Is it a week or just this morning? iTune Stores can be down sometimes - and then you get this error (we all remember (vividly) the horrible July 11th date - almost the same as two months later). Well that's a bit of an exaguration from my side, but heck. Link to comment Share on other sites More sharing options...
flameboy Posted September 4, 2008 Author Share Posted September 4, 2008 How long was this an issue? Is it a week or just this morning? iTune Stores can be down sometimes - and then you get this error (we all remember (vividly) the horrible July 11th date - almost the same as two months later). Well that's a bit of an exaguration from my side, but heck. Well I now know my brother had some issues with a few months ago and now I am having the same issues...he never resolved them just used a different computer.. Link to comment Share on other sites More sharing options...
Jasper Posted September 4, 2008 Share Posted September 4, 2008 It could have to do with your network settings, or, if you're living in China, the Great Firewall. However, Apple has documented a problem in Windows with several files that don't work anymore and therefore iTunes can't connect. Sorry dude, sometimes things just don't work out. Or maybe, on september 9th, iTunes 8.0 might solve your issues. Although, well, I wouldn't bet on it. Link to comment Share on other sites More sharing options...
flameboy Posted September 6, 2008 Author Share Posted September 6, 2008 It could have to do with your network settings, or, if you're living in China, the Great Firewall. However, Apple has documented a problem in Windows with several files that don't work anymore and therefore iTunes can't connect. Sorry dude, sometimes things just don't work out. Or maybe, on september 9th, iTunes 8.0 might solve your issues. Although, well, I wouldn't bet on it. its just crap...I've read tons of reports...of people who get the -50 error and apple just dont want to know... I've tried my network settings, I've turned off every other program running and nothing... Link to comment Share on other sites More sharing options...
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