If you have WORD, click on INSERT, SYMBOL. Highlight the letter you want (you may need to change fonts to find the letter, as not all fonts have all characters) and you will see the ASCII symbol in a small display box. Note this for future use. You can either insert your symbol into a WORD .doc, then copy it to somewhere else, or you can use the ALT key to type the code on your numeric keypad - eg press and hold ALT key and type 0246 on the NUMERIC pad. This should give you ö! Numbers for umlaut are 0228 0196 0246 0214 0252 0220 (including capitals).
