Posted September 4, 2012 Hi. ^_^" Sorry if this thread is in the wrong section. I traded my DSi for a 3DS (new and sealed) last Thursday at HMV. I played it over the weekend and both the charging stand and just plugging it in directly worked. Ever since yesterday it stopped charging (The light doesn't even come on). I tried it in several different sockets. Is there any way to fix this? I don't want to have to send a brand new 3DS in for repairs. Thanks Share this post Link to post Share on other sites
Posted September 4, 2012 Hi. ^_^"Sorry if this thread is in the wrong section. I traded my DSi for a 3DS (new and sealed) last Thursday at HMV. I played it over the weekend and both the charging stand and just plugging it in directly worked. Ever since yesterday it stopped charging (The light doesn't even come on). I tried it in several different sockets. Is there any way to fix this? I don't want to have to send a brand new 3DS in for repairs. Thanks Take it back to HMV, demand to see the manager and demand a replacement. Do this quickly. Share this post Link to post Share on other sites
Posted September 4, 2012 Yeah, just take it back to HMV and get a replacement. You kept your receipt, right? Share this post Link to post Share on other sites
Posted September 4, 2012 Also welcome to the Forums! Share this post Link to post Share on other sites
Posted September 4, 2012 Yeah if it fails to charge everytime, it shouldn't be too hard to prove it's faulty to HMV, and they'll have to give you a new one. Welcome. Share this post Link to post Share on other sites
Posted September 4, 2012 Thanks, I still have the receipt so I'll demand a replacement. Share this post Link to post Share on other sites
Posted September 5, 2012 Hello! Have you got anything on it you wouldn't want to lose, though? I shouldn't imagine so if it's only a week or two old, but if there is I'd first say try another charger, but otherwise yes as everyone's said, it's well covered by warranty and HMV's problem, you probably don't even need to demand! Share this post Link to post Share on other sites
Posted September 5, 2012 Get it to there ASAP. Although it technically should be a fortnight~28 days grace period, many shops tend to try and put the blame elsewhere if you don't get it back there within seven days. Take it back by tomorrow if possible, for your own sake. Share this post Link to post Share on other sites
Posted September 5, 2012 I thought on a faulty warranty the retailer is responsible for sorting it out within the first 6 months, though? Share this post Link to post Share on other sites
Posted September 5, 2012 I got a new one that actually charges. Share this post Link to post Share on other sites
Posted September 6, 2012 I got a new one that actually charges. Good to hear. An XL or a regular 3DS? By the way, welcome to the forums, and welcome to 3D handheld gaming, it's awesome! Share this post Link to post Share on other sites
Posted September 6, 2012 Good to hear. An XL or a regular 3DS? By the way, welcome to the forums, and welcome to 3D handheld gaming, it's awesome! Thanks. I got a regular 3DS. I wanted an XL, but you had to buy the charger seperately. I didn't have enough money and I couldn't wait any longer. xD Share this post Link to post Share on other sites
